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Toshiba Americas Information Systems –
Computer Group

Problem:
Toshiba had become successful in the portable PC industry through superior product innovation and pricing. However, as the market for PCs matured, it found that competition from Dell and other manufacturers was causing the company to lose money in several channel segments.

Core Strategies Assignment:
Determine which channel and customer segments were profitable and which were not, and to create a successful go-to-market strategy that maintained or increased market share.

Solution:
The Core Strategies team created a go-to-market P&L for every segment of the market Toshiba addressed. We then analyzed which competitors were focusing on each channel and segment, and whether they were they were making money, developing a channel-based SWOT analysis. The team recommended that Toshiba focus its efforts on two segments... one for defensive reasons and one for business expansion. It also recommended a channel conflict resolution strategy for its direct-to-consumer business.

Results:
The Company implemented Core Strategies' recommendations and increased its market share and profitability within the target segments.

 

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